Privacy Policy

Last updated: January 2025

1. Introduction

Platform Controls Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website platformcontrols.guru (the "Website").

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our contact form
• Subscribe to our newsletter
• Request information about our services
• Communicate with us via email or phone

This information may include:

• Name
• Email address
• Phone number
• Company name
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our Website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages you visit on our website
• Time and date of your visit
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Send you information about our products and services
• Improve our website and user experience
• Analyze website usage and trends
• Comply with legal obligations
• Prevent fraud and ensure website security

4. Legal Basis for Processing

Under the UK GDPR and Data Protection Act 2018, we process your personal information based on the following legal grounds:

• Consent: When you provide explicit consent for us to process your data
• Contractual necessity: When processing is necessary to fulfill a contract with you
• Legitimate interests: When we have a legitimate business interest in processing your data
• Legal obligation: When we are required to process your data to comply with the law

5. Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third-party service providers who perform services for us, such as website hosting, data analysis, and email delivery services.
• Business Transfers: If we merge, acquire, or sell assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights

Under UK data protection laws, you have the following rights:

• Right to access: You have the right to request copies of your personal data
• Right to rectification: You have the right to request correction of inaccurate personal data
• Right to erasure: You have the right to request deletion of your personal data
• Right to restrict processing: You have the right to request restriction of processing of your personal data
• Right to data portability: You have the right to request transfer of your personal data
• Right to object: You have the right to object to processing of your personal data

To exercise these rights, please contact us using the contact information provided below.

9. Cookies

We use cookies and similar tracking technologies on our Website. For more information about how we use cookies, please see our Cookie Policy.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

11. Children's Privacy

Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Platform Controls Ltd
40 Westlands Road
Shrewsbury, SY3 8UT
United Kingdom
Email: info@platformcontrols.guru
Phone: +44 7700 812436